Ryan James Hougardy

Ryan James Hougardy

Operations Manager
ryan.hougardy@nm.com
Office 805-427-3257

Client Center

 

How Can We Help You?

We complement our expert guidance and innovative solutions with unparalleled client service. Backed by the strength of Northwestern Mutual, our Client Relations Center ensures that no matter what stage of life you are in, you are maximizing the benefits of being our clients. We will introduce you to a financial representative who can provide you with solutions tailored to your individual financial security goals.

Online Access Made Easy

NorthwesternMutual.com is making it easier to manage your money and accounts and plan for your future.

  • Do you want to view your accounts? Click here for secure online access.
  • Don't have an online account? To get started, click here.
  • To register, you will need to have your product number.  Your product number could be your investment account, insurance policy, annuity contract or insurance service account number.
  • Do you want to change your address or name? Repay a loan? Request technical support? Here are downloadable forms by product line and answers to FAQs.

The Personal Touch

While we embrace technology and the 24/7 access it provides, we know sometimes you just need to talk to someone. It’s the reason we have a Client Relations Center, based in Downtown Los Angeles, with qualified professionals who can answer your questions.

About our Director of Client Relations

Payal Mann joined Northwestern Mutual-Los Angeles in 2007 as the Office Manager in the Operations Department, bringing nearly a decade of life insurance industry experience. Payal holds Life, Health and Long Term Care licenses, as well as a Bachelor of Arts Degree in Business Administration from USC.

In her spare time, Payal enjoys seeing the world and spending time with her family. Each year, she travels to a different country. As the Director of Client Relations, she is passionate about making sure that all of her clients’ needs are taken care of and that her clients receive proper guidance through referrals to her team of the expert financial advisors.

Contact Us

Whether you are an existing client or want to get started on the path to financial security, please call us at 213-243-7000 Monday through Friday from 9:00 a.m. until 4:00 p.m.  After hours, leave a message and we will return your call the next business day. We look forward to guiding you.

Career Changers

Changing careers doesn't have to be daunting. Coming from many different backgrounds and occupations, our financial representatives go on to develop successful business practices. With support from a quality organization, it can be an easy transition.

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Looking for a career that allows flexibility and exceptional income potential? Do you want top-notch training, mentorship and resources? Have you been searching for a company that demonstrates a commitment to diversity and giving back to the community?

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#1 in the Financial Services Industry

- Selling Power's "50 Best Companies to Sell for Now." October 2016

Top Ten Internship for 22 Straight Years

- Vault Guide to Internships, 2018 edition

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To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck